1. Who We Are

B’Lystic Productions, LLC, doing business as brandNvisuals (collectively, “brandNvisuals,” “we,” “us,” or “our”), provides photography, video, real estate media, branding, podcast, and event media services in the Atlanta metropolitan area.

Questions or privacy requests may be sent to info@brandNvisuals.com or through our contact form.

2. Information We Collect

Depending on how you interact with us, we may collect:

Contact details such as your name, email address, phone number, company, and social profile information.
Project details such as service interest, property or event location, requested dates, budget range, package selection, creative preferences, and messages you send us.
Booking, proposal, agreement, invoice, payment status, refund, and transaction information. Card and bank credentials are processed by Stripe; we do not receive or store your complete payment-card number.
Files and media you provide for a project, including logos, reference images, property information, guest or participant details, and feedback.
Technical information ordinarily provided by browsers and hosting systems, such as IP address, device and browser type, requested pages, timestamps, referral URL, and security logs.
Communications, approvals, electronic signatures, delivery activity, and support requests connected with our services.

3. How We Use Information

We use information to:

Respond to inquiries and prepare quotes, proposals, schedules, agreements, and project plans.
Provide, personalize, deliver, support, and improve our services.
Process payments, deposits, balances, refunds, and accounting records.
Send service communications by email, phone, or text when you ask us to contact you or when necessary for your project.
Protect our website, clients, business, and systems; prevent fraud; enforce agreements; and comply with law.
Maintain business records and understand which services and referral sources are useful to clients.

We do not sell personal information. We do not use inquiry details for unrelated third-party advertising.

4. How Information Is Disclosed

We may disclose information only as reasonably necessary to:

Service providers that support hosting, databases, storage, email, messaging, scheduling, accounting, delivery, fraud prevention, and payment processing, including Stripe for payments.
Contractors or production partners working on your project, subject to appropriate confidentiality expectations.
Professional advisers, insurers, courts, regulators, law enforcement, or other parties when required by law or necessary to protect rights, safety, or property.
A successor in a merger, financing, reorganization, or sale of all or part of the business, subject to applicable law.

Third-party services process information under their own terms and privacy notices. Stripe’s privacy notice applies when you use a Stripe checkout page.

5. Cookies And Similar Technology

Our website may use essential cookies or comparable technology needed for security, sessions, forms, preferences, and core functionality. When enabled, Google Analytics 4 uses cookies or similar identifiers to provide aggregated information about site use, such as pages visited, referral source, device type, and approximate location. We use that information to understand site performance and improve our services; we do not use it to sell personal information. Payment pages and other third-party services may use their own cookies.

6. Text Messaging And Mobile Information

If you provide a mobile number when booking or inquiring, we may send text messages about your project, including booking confirmations, shoot day details, gallery delivery links, and balance reminders. Message frequency varies by project and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Consent to receive text messages is never a condition of purchasing any product or service. Full program details are in our Terms of Service.

7. Retention And Security

We retain information for as long as reasonably necessary to provide services, maintain project and financial records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods vary by record type. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.

8. Your Choices

You may ask to access, correct, or delete personal information we hold about you, or opt out of nonessential marketing messages, by emailing us. We may need to verify your identity and may retain information when required for contracts, transactions, security, or law. Reply STOP to an automated marketing text, if offered. Project-related communications may continue while services remain active.

9. Children And External Links

Our services are intended for adults and businesses and are not directed to children under 13. Our website may link to external sites that we do not control; their privacy practices govern your use of those sites.

10. Changes To This Policy

We may update this policy as our services or legal obligations change. The updated version will appear here with a revised date. Material changes apply prospectively unless law requires otherwise.