1. Agreement And Business Identity

These Terms of Service (“Terms”) are between you and B’Lystic Productions, LLC, doing business as brandNvisuals (“brandNvisuals,” “we,” “us,” or “our”). By using this website, accepting a proposal, booking a session, or purchasing services, you agree to these Terms. If you act for a company or property owner, you represent that you are authorized to bind that party.

A signed proposal, estimate, invoice, service agreement, or other written project document may include additional or different terms. That project document controls if it conflicts with these general Terms.

2. Quotes, Scope, And Booking

Website descriptions and starting prices are informational. Final scope, deliverables, schedule, usage, travel, and pricing are stated in the applicable proposal or agreement.
A requested date is not reserved until required documents are accepted and the stated deposit or retainer is paid.
Unless stated otherwise, estimates expire on the date shown and changes to scope may require a revised estimate or change order.
Complimentary or courtesy deliverables have no cash value and may not be substituted for a refund or credit.

3. Payments, Deposits, And Balances

Payments are processed through Stripe or another payment method shown on the invoice. You authorize the stated charge when you submit payment. Deposits reserve production time and, once a booking is confirmed, are non-refundable except when brandNvisuals cancels the service or a project document expressly states otherwise. Remaining balances are due as stated in the proposal or invoice and may be required before final, unwatermarked, or high-resolution files are released.

Contact info@brandNvisuals.comwithin seven days if you believe a charge is duplicate or incorrect. Approved refunds are issued to the original payment method; bank and payment-provider processing times are outside our control.

4. Cancellation And Rescheduling

Unless a project document says otherwise, one reschedule requested at least 48 hours before the session may transfer the deposit to an available date within 90 days.
Cancellations, no-shows, or reschedule requests made less than 48 hours before the session may forfeit the deposit and may require a new deposit to reserve another date.
Weather, unsafe conditions, legal flight restrictions, illness, property-access problems, or events outside reasonable control may require rescheduling. We will work in good faith to choose a safe, lawful replacement date.
If brandNvisuals cancels and cannot provide a reasonable replacement date, payments for the unperformed service will be refunded.

5. Client Responsibilities

You are responsible for accurate project information, timely access, permits and permissions under your control, property readiness, a safe working environment, and authority to request photography or recording at the location. You must disclose material restrictions before the session. Delays, denied access, hazardous conditions, or inaccurate information may reduce coverage, require additional fees, or cause a reschedule.

6. Production, Delivery, And Revisions

Creative style, quantity ranges, turnaround, file formats, revision rounds, hosting periods, and delivery methods are defined in the applicable project document. Delivery estimates begin after required access, selections, feedback, and payment are received. Requests beyond the included scope may be quoted separately. Source files, raw footage, unedited images, and project files are not included unless stated in writing.

7. Copyright And Client Use

Unless a written agreement expressly transfers copyright, brandNvisuals retains copyright in the work and grants the client the license stated in the proposal or agreement after full payment. You may not resell, sublicense, materially alter, remove watermarks from previews, or use the work beyond the agreed license. Music, fonts, stock media, locations, platforms, and other third-party materials remain subject to their own licenses and restrictions.

Portfolio, award, social, and self-promotional use by brandNvisuals is permitted unless confidentiality or usage restrictions are agreed in writing before production.

8. Website Use

You may use this website only for lawful purposes. Do not attempt to disrupt the site, gain unauthorized access, submit malicious material, scrape protected content, impersonate another person, or infringe the rights of brandNvisuals or others. Website content may not be copied or commercially reused without permission.

9. Text Messaging Program

Program name: brandNvisuals Client Updates. Description: text messages about your own project, including booking confirmations, shoot day details and timing, gallery delivery links, invoice and balance reminders, and replies to questions you send us. This is not a marketing list.

How you join: you provide your mobile number and agree to receive updates when you book a shoot on this website, submit the inquiry form, or give us your number directly for a project. Consent to receive text messages is never a condition of purchasing any product or service.

Message frequency: varies by project. Most clients receive a handful of messages around a booked shoot. Message and data rates may apply.Your mobile carrier's standard rates apply to messages you send and receive.

To opt out, reply STOP to any message. You will receive one confirmation and no further texts. For help, reply HELP or email info@brandNvisuals.com. Carriers are not liable for delayed or undelivered messages. Mobile opt-in data and consent are never shared with third parties. See our Privacy Policy for details.

10. Disclaimers And Limitation

We will provide services with reasonable professional care. Except for express commitments in a project document, the website and services are provided without warranties that are not required by law. We are not responsible for platform algorithms, listing performance, sales, attendance, weather, third-party outages, or results outside our control.

To the fullest extent permitted by law, brandNvisuals’ aggregate liability arising from a project will not exceed the amount you paid us for the service giving rise to the claim. This limitation does not apply where liability cannot legally be limited.

11. Governing Law And Contact

These Terms are governed by Georgia law, without regard to conflict-of-law rules. Before filing a claim, the parties agree to make a good-faith effort to resolve the issue directly. Questions may be sent to info@brandNvisuals.com or through our contact page.